We offer a 100 night trial period for mattresses and mattress toppers. Return or exchange shipping charges are not included. If returning a mattress or topper please obtain an RMA number prior to return from Customer Service. Return shipping charges will be deducted from refund if using our UPS account for return shipment. Please save packaging in the unlikely event you need to return your item or items.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Watch these videos to see How To Return a Foam Mattress
We offer Free Shipping to lower 48 states only on all items found on our website however returns and exchanges are charged at our actual UPS cost which is a lot less than trying to do it on your own. Alaska and Hawaii need to be calculated manually so you will need to call for a shipping quote.